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FULL Difficult Customers and How to Approach Them
Course Details CPD Details
Code: LIVE29
Date: 13th Dec 2018
Time: 9.00am
Duration: 3.5 Hours
Course Type: Elective
Points Accrued: 3.5 points

Description

Difficult Customers and How to Approach Them

It seems that we dealing with more and more difficult people at work, whether it be someone who is mentally unwell, or drug affected or downright rude and aggressive.  This course has a closer look at some of these issues and offers multiple strategies in effectively and safely communicating with people in different situations.

Registration Price Registrations Close Registrations Available
General: $145.00 ea
Online registration for this event has closed
 

Venue Information

Venue Contact
Osborne Park Bowling Club

31 Park Street,Tuart Hill

Enter the building and turn left towards the Livepm sign and turn left again

FREE parking

Organiser: Livepm
Phone: +61407381147
Email: info@livepm.com.au

Testimonials

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"It was a great session, loved the science behind customer service" "Very knowledgeable presenter, easy to understand"

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Refund Policy

There are no refunds for this event.