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Perfecting Customer Service (Mandurah) 3.5 pts
Course Details CPD Details
Code: LIVE80
Date: 10th Oct 2019
Time: 9.00am
Duration: 3.5 Hours
Course Type: Elective
Points Accrued: 3.5 points

Description

PERFECTING CUSTOMER SERVICE (3.5 POINTS) LIVE83

Richard Boyd steps you through identifying the changes in the customer service mindset (expectations of honesty, engagement, communication, industry knowledge, and compliance with real estate legislation and standards) and how business management practices need to evolve to bridge the gaps between what used to work before the transparency of the digital economy and what customers now value and seek in their business dealings.  

Registration Price Registrations Close Registrations Available
General: $140.00 ea

Venue Information

Venue Contact
Meadow Springs Golf and Country Club

Meadow Springs Road, Meadow Springs

Once inside the building, veer right

FREE parking

Organiser: Livepm
Phone: +61407381147
Email: info@livepm.com.au

Testimonials

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"It was a great session, loved the science behind customer service" "Very knowledgeable presenter, easy to understand"

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Refund Policy

There are no refunds for this event.