This Mandatory CPD session is suitable for Residential Sales Reps and Licensed Agents have the choice of attending this session OR the Mandatory CPD for Property Managers.

The Topics are:

• Acting in the best interest of the client
• What is a material fact and when should it be communicated?
• How to resolve conflict and maintaining effective communication
• Strata title changes (incl. Community Titles)

Zoom – this is an interactive, live session.  You’ll see and hear Tracey and be able to chat, contribute and ask questions.

Tracey Mills will be your trainer